Your operations,
certified & optimised.

Four disciplines. One trusted partner. Expert compliance, digital and operational support for businesses that want to get it right.

10+
10+
4
Jessye May writing Jessye May working
10+
Years of Excellence
Trusted by businesses across regulated industries since 2014.

Precision, warmth and a genuine commitment to getting it right.

I have spent over a decade helping organisations find their feet with compliance, sharpen their operations and build a digital presence they are actually proud of. I work across regulated industries, growing SMEs and executive teams who need someone they can genuinely trust.

Whether that is walking you through ISO certification, building a WordPress site that works hard for your business or keeping an executive's diary running smoothly, I bring the same care and focus to every piece of work.

  • ISO 9001 Lead Auditor Certified
  • ISO 27001 Information Security Specialist
  • 10+ years in operations and compliance
  • WordPress Certified Developer
  • Trusted Virtual PA for SMEs and Executives

Four disciplines.
One trusted partner.

Each service gets the same level of care and attention, whether you need a one-off project or ongoing support.

ISO 9001 & 27001 Consulting

From your first gap analysis right through to certification, I'll guide you every step of the way. No jargon, no unnecessary complexity, just a clear path to getting certified and staying that way.

  • Gap Analysis and Roadmap
  • Policy and Procedure Writing
  • Internal Audit Support
  • Certification Preparation

WordPress Development

A website that looks good and actually does its job. I build clean, fast WordPress sites from the ground up, and I'll make sure you know how to use it before I hand it over.

  • Custom Theme Development
  • Plugin Integration
  • Performance Optimisation
  • Ongoing Maintenance

Virtual PA Services

Reliable, discreet support for busy professionals. I take the admin off your plate so you can focus on the work that actually needs you. Diary management, correspondence, research, whatever you need.

  • Diary and Calendar Management
  • Email and Correspondence
  • Research and Reporting
  • Travel Coordination

Operations Management

If your business has grown faster than your processes, I can help you catch up. Process mapping, SOPs, KPI frameworks, I'll help you build the operational foundations that let your team do their best work.

  • Process Mapping and Improvement
  • SOP Development
  • Team Coordination
  • KPI Tracking and Reporting

Not sure which service you need? Let's have a chat.

Work that made a difference.

Quality Management System for a Regional Manufacturer

A 120 person manufacturing business needed to get ISO 9001:2015 certified. We worked through the whole process together, from the initial gap analysis to passing the third party audit first time. Non-conformances dropped by 40%.

  • ISO 9001:2015 Certified
  • 40% fewer non-conformances
  • Audit-ready documentation

Information Security Management for a FinTech Startup

A growing fintech company handling sensitive customer data needed an ISMS built from scratch. We delivered risk assessments, full controls documentation and staff training, and sailed through the certification audit.

  • ISO 27001:2022 Certified
  • Risk register built
  • Staff training delivered

Website Rebuild for a Professional Services Firm

A boutique consultancy had a website they were embarrassed to share. We rebuilt it properly from the ground up and ended up with a fast, clean site and a client who actually enjoys showing it off.

  • Clean and fast
  • Custom block theme
  • CMS training included

Process Transformation for a Growing E-Commerce Business

A scaling e-commerce brand had outgrown its processes. We mapped everything, eliminated the bottlenecks and built a KPI dashboard that gave leadership real visibility for the first time. Fulfilment time dropped by 30%.

  • 30% faster fulfilment
  • Full SOP library
  • KPI dashboard live

Whether you have a project in mind or just want to explore how I might be able to help, I'm always happy to have an initial conversation. No pressure, just an honest chat.

Location
UK Based (Remote and On-Site)
Currently taking on new clients. I usually come back to enquiries within one working day.

Your information is kept strictly confidential and will never be shared.