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Professional Services

Your operations,
certified & optimised.

Expert professional services for businesses that demand precision — compliance consulting, digital presence, and operational excellence, delivered with quiet authority.

10+
Years Experience
50+
Clients Served
4
Core Services
Professional consultant
01
Professional workspace
10+
Years of Excellence
About

Precision, integrity,
and a quiet confidence
in every engagement.

I am an independent professional with over a decade of experience helping organisations achieve compliance, operational clarity, and digital excellence. My work spans regulated industries, SMEs, and executive teams who need a trusted partner — not just a service provider.

Whether guiding a business through ISO certification, building a polished WordPress presence, or managing the daily rhythm of an executive's schedule, I bring the same meticulous attention to detail and commitment to outcomes.

  • ISO 9001 Lead Auditor Certified
  • ISO 27001 Information Security Specialist
  • 10+ years in operations & compliance
  • WordPress Certified Developer
  • Trusted Virtual PA for SMEs & Executives
02
What I Offer

Four disciplines.
One trusted partner.

Each service is delivered with the same standard of rigour and personal attention — whether you need a single engagement or ongoing support.

Compliance

ISO 9001 & 27001 Consulting

End-to-end support for quality management and information security certification. From gap analysis and documentation to audit preparation and ongoing surveillance — I guide your organisation to certification with confidence.

Includes
  • Gap Analysis & Roadmap
  • Policy & Procedure Writing
  • Internal Audit Support
  • Certification Preparation
Digital

WordPress Development

Custom WordPress websites built with precision — from initial architecture and design to launch and ongoing maintenance. Clean code, fast performance, and a professional presence that reflects your brand.

Includes
  • Custom Theme Development
  • Plugin Integration
  • Performance Optimisation
  • Ongoing Maintenance
Support

Virtual PA Services

Discreet, reliable executive support for busy professionals and growing businesses. Diary management, correspondence, research, and administrative coordination — handled with the care and confidentiality your work demands.

Includes
  • Diary & Calendar Management
  • Email & Correspondence
  • Research & Reporting
  • Travel Coordination
Operations

Operations Management

Strategic and hands-on operational support to streamline your business processes, improve efficiency, and build scalable systems. From process mapping to team coordination, I help your organisation run at its best.

Includes
  • Process Mapping & Improvement
  • SOP Development
  • Team Coordination
  • KPI Tracking & Reporting

Not sure which service fits your needs? Let's have a conversation.

03
Selected Work

Engagements that
moved the needle.

A selection of client projects across compliance, digital, and operational disciplines.

Quality Management
Compliance
01 ISO 9001 Consulting

Quality Management System for a Regional Manufacturer

Guided a 120-person manufacturing business through a full ISO 9001:2015 implementation — from initial gap analysis and documentation framework to successful third-party certification. The engagement reduced non-conformances by 40% and established a culture of continuous improvement.

ISO 9001:2015 Certified 40% reduction in non-conformances Audit-ready documentation suite
FinTech Security
Compliance
02 ISO 27001 Consulting

Information Security Management for a FinTech Startup

Designed and implemented an ISMS aligned to ISO 27001:2022 for a growing financial technology company handling sensitive customer data. Delivered risk assessments, controls documentation, and staff training ahead of a successful certification audit.

ISO 27001:2022 Certified Risk register & treatment plan Staff awareness programme
WordPress
Digital
03 WordPress Development

Corporate Website Rebuild for a Professional Services Firm

Designed and built a custom WordPress website for a boutique consultancy — from information architecture and brand-aligned design to a fully optimised, accessible, and maintainable production site. Achieved a 95+ Lighthouse performance score.

95+ Lighthouse score Custom block theme Full CMS training delivered
Operations
Operations
04 Operations Management

Process Transformation for a Growing E-Commerce Business

Mapped, analysed, and redesigned the end-to-end operational processes for a scaling e-commerce brand — eliminating bottlenecks, standardising procedures, and implementing KPI dashboards that gave leadership real-time visibility.

30% reduction in fulfilment time Full SOP library created KPI dashboard implemented
04
Client Voices

What clients say
about working together.

"The ISO 9001 implementation was handled with exceptional professionalism. The documentation framework created was not only audit-ready but genuinely useful for our day-to-day operations. We passed first time."
Managing Director
Regional Manufacturing Group
ISO 9001 Consulting
"Our WordPress site went from a source of embarrassment to one of our strongest business development tools. The attention to detail — from performance to accessibility — was outstanding."
Founder
Boutique Consultancy
WordPress Development
"Having a Virtual PA who understands the pace and discretion required at executive level has been transformative. My schedule runs itself, my inbox is under control, and I can focus on what matters."
Chief Executive
Financial Services Firm
Virtual PA Services
"The process mapping exercise revealed inefficiencies we had normalised over years. The resulting SOPs and KPI framework gave us the operational clarity we needed to scale confidently."
Operations Director
E-Commerce Brand
Operations Management
05
Get In Touch

Let's talk about
your business.

Whether you have a specific project in mind or simply want to explore how I might support your organisation, I welcome an initial conversation. There is no obligation — just an honest discussion about your needs.

Phone
+44 (0) 7700 000 000
Location
Wigan, UK (Remote & On-site)

Currently accepting new clients. I typically respond to enquiries within one business day.

Message received — I'll be in touch shortly. Thank you for reaching out.

Your information is kept strictly confidential and will never be shared.